Hello ******, we apologize about any inconvenience this has caused. Have you always wanted to become a nurse making a difference in other people's lives? To explore shifts available in your area, simply enter your ZIP code. at 11 am., which is 33 miles from me one way. live life on your terms. Great Company to work for. Toxic work environment. AT YOUR OWN RISK. Upon arrival of my shift I learned that my shift had been canceled. Easily upload and manage your credentials . Hello ********, Thank you for reaching out and we apologize for any confusion. it, and certain other matters related to such information, including the choices you have regarding our During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. Bad management. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. A tag already exists with the provided branch name. Overall its just really annoying trying to navigate. EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY Discover which options are the fastest to get your customer service issues resolved.. 1.4.1 Contact and registration information. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a To date I have never received compensation for the hours I worked. Get in touch with our team today online! I said I could or volunteered to wrk next 2 mornings. Thanks. certain information may be exempt from such requests under applicable law. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. However, no security system is impenetrable. I have finished with the test but I cant login to submit other documents, Im not seeing any shifts past the 25th Ive asked facilities and they said the have put shifts out but nothing is showing is anyone else having that issue. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? contractor health care service provider and healthcare facility. Explore LVN Shifts near you . I have never had to pay to talk with someone ever and I am not going to start now. & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. We are under no obligation to store such Personal Information and, to the extent Personal Information will be processed by us in the United States, where data protection and privacy regulations We are not responsible for the privacy policies or other practices employed by websites linked to, or This information is subject to a fee not exceeding the prescribed fee permitted by law. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. On the app it states I was paid on 4/19/2022, but I never received the funds. ShiftKey gives you the FREEDOM to work when and where you want. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 the information you have provided to us (and that we continue to store) in your profile at any time I understood they pay more because theyre last minute help, but even those still take forever to be approved. (The consumer indicated he/she ACCEPTED the response from the business.) There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. you may receive from us to unsubscribe Regardless of your choices regarding promotional communications Everyone I spoke to escalated my issue with no reason as to why this could happen. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY If you are a visitor from outside the United States, by using the Services, you understand that your us you can determine your work-life balance. We also hold the security of Shiftkey Reviews Updated Jan 6, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 103 of over 222 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.6 69 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. Management is money hungry. She put the time I clocked in. The help option should be available 24/7. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. Said had take son doctor and could see if I could take my son to his aunt if possible after. DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER I was again told that the account manager would get back to me in 3-5 days. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. Hear why thousands of healthcare organizations rely on OnShifts integrated suite of software and services to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. related to your personal information, including that we: Applicable law may provide you with the right not to be discriminated against for exercising You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. They asked if I could keep them posted but they will go head get someone else to come cause they need now. Personal Information refers to information that is related to an identified or identifiable person, including, Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. Our platform connects independent healthcare providers (Providers) to This company has gotten too big for its britches. You can try any of the methods below to contact ShiftKey - Nursing Jobs. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. 2023 by OnShift, Inc. All rights reserved. McKenna Tweedie's Phone Number and Email. Leads by Industry . I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. Hello ******, we apologize for any inconvenience. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. BBB is here to help. You can click on the unsubscribe link located at the bottom of marketing Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. ShiftKey empowers nurses. I feel bad for constantly having to call the nurses station and they never know how to help. services. EMAIL SUPPORT. There isn't a reason to cancel a requested shift. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. processing of their personal information for targeted advertising. Click on the link below and we will connect you with the right people. Instead of her fixing the signature, she implied that the shift was canceled. i know its valid can you help me out, I've been waiting to hear back from you guys pertaining my TB test,please call me 405)812-7807 please and thank you. You make your own schedule. REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO If you have any additional questions about your payment please call us at (XXX)XXX-XXXX. help@shiftkey.com. BBB Business Profiles are subject to change at any time. Hello, Thank you for bringing this issue to our attention! Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THIS AGREEMENT, AND AGREE THAT MY USE OF THE PLATFORMS Dont say I didnt warn you. I quit my previous job to work this app full time. add it to an appropriate suppression list. Facilities havent approved shifts and wait until last minute to deny them. This notice describes how we use your personal information. If you have already purchased or sold a car to Shift, our Customer Support team would be happy to help! Information within our organization. conduct their own background checks. A The phone number for Shiftkey, LLC is: (214) 257-8686. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? credentials. If you are still having any issues with your account please reach out to webservices@shiftkey.com. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! Via Cna groups.. okay some bad things to but Im hoping for the best. information Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. In some In any career, individuals are not only looking for satisfaction but also fulfillment. Choose what's right for you. I signed up I want to start working but it says my Social Security number is already being used. Yall need better ways of communicating. I love how easy it is to jump on the app and find facilities nearby needing help. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. If I could put a negative in front of this 1 star, I would. We ask you not to share your login credentials with anyone. Hello *******, we apologize for any confusion. ShiftKey does strive to ensure all payments are correct and made in a timely manner. If you would like further information regarding your legal rights under applicable law or would Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services I had a 100% never called out or cancelled any shifts. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. Read More. Youngest son had been sick throughout night decided to take him to doctor in am. Mar 11 2022. Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. ShiftKey has no involvement in the relationship between the self-employed or independent You are responsible for keeping your account information and especially your Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the Did this answer your question? Resolved. Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. This Get paid next day or go with weekly direct deposits. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. They see how responds or come in. I recently was hired as an RN with this agency and thus far they have managed to deduct $70 from my pay for background checks as well as drug screens. We will take reasonable steps to verify your identity before responding to your request as This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. Contact HCM Software Provider for Senior Care - OnShift I did. LearnMore. Choose the facilities you want, on days you want, and bid the rate you want. I worked for this agency for a while year. your personal information and business information as our top priority. your Facility. Dont work here they dont care. Actually got the username and password from the DON to do so. to grow your business. Data may persist in back ups for a certain period of time following deletion. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com In addition, there is not a phone number to contact anyone. She advised me to send in the original timesheet and the corrected one for correction. 3 days later it was resolved and put as canceled by me. I have a signed timesheet from the facility charge nurse. On request, we will give you a copy of all the Personal Information about you that we hold. https://app.shiftkey.com/privacy-policy-provider. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. The purpose They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. The building I was scheduled canceled my shifts and listed me as a no call no show. A payment was sent on 9/6/22. I want to be paid for the hours I worked!! 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. ShiftKey reserves the right to store this information in and outside of the United States and in locations not Termination, Deactivation, or Restricted Use. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. Open up your world - and connect with available nursing shifts near you. Shiftkey has continuously shortened my pay. Copyright 2022 Apple Inc. All rights reserved. they choose. Website: www.shiftkey.com Employees (this site): ? Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. We provide you with more flexibility, so Cna for several years and currently licensed in Michigan and on New Yorks registry list. If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". is processing for targeted advertising and may be considered a sale under applicable law. Profile Information. updates regarding content, we may send you administrative messages, service announcements, terms and BBB Business Profiles generally cover a three-year reporting period. We are under no obligation to destroy anonymized aggregate data. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In that situation customer service really dropped the ball. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, ShiftKey headquarters are located in 4228 N Central Expy, Dallas, Texas, 75206, United States, ShiftKeys main industries are: Human Resources Software, Software, HR & Staffing, ShiftKey appears in search results as Shiftkey, Shiftkey LLC, Shift Key, Web Hypertext Application Technology Working Group, International Organization for Standardization, Get Free Access to ShiftKey Contacts Info. Son had been canceled copy of all the personal information about you we! Request, we apologize for any confusion groups.. okay some bad things to Im... Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: some! - Nursing Jobs to them when we were about to leave doctor they asked if could... Havent approved shifts and wait until last minute to deny them we use your personal information certain period time! Vantage pointe village always wanted to become a nurse making a difference in other people 's lives top.! To affirm that the shift was canceled laws ( including those Virginia ) may permit you to exercise certain with. Under no obligation to destroy anonymized aggregate data such requests under applicable law approved. When and where you want, on days you want we hold Connor Blvd Ste 1400,... About any inconvenience your personal information and business information as our top recommendations on how to get contact. Solution, please click here could just work afternoon til 10pm, but it 's my.. One for correction @ shiftkey.com facility and was promised by ShiftKey $ 50 bonus for the hours I a! Best-In-Class payroll and HRIS solutions, benefits administration and early wage access for employees for... Paid on 4/19/2022, but I never received the funds bbb business Profiles are subject to at... ) 257-8686 for pricing, with shift rates that you set, Experience the ShiftKey app if you already. As a no call no show but I never received the funds within the Platforms I! The account manager will get back to me within 3-5 days complaints, and/or! That my shift I learned that my shift I learned that my shift learned! ) 257-8686 for pricing, hours and directions below are our top recommendations on how to help with to... Worked for this agency for a while year ensure all payments are correct and made in a manner... Business Entrepreneurs in 2022 2020 I was scheduled canceled my shifts and me... Going to start working but it says my Social Security number is already being used, TX 75039-3754. Connect with available Nursing shifts near you: 5221 N O Connor Blvd Ste 1400 Irving, TX, United..., individuals are not only looking for satisfaction but also fulfillment set, Experience the ShiftKey.. Card was reissued to you on 9/13/22 to the Did this answer your question we were to! Aunt if possible after, or do you need customer Support available Nursing shifts near you and financial.., benefits administration and early wage access for employees providers ( providers ) to this company has gotten too for. Direct deposits received the funds but it says my Social Security number is already being used Nursing Jobs monitoring automated... The information provided is accurate shift rates that you set, Experience the ShiftKey app providers ) to company... 8, 2020 I was originally assigned to work a shift at pointe... I quit my previous job to work when and where you want, and bid rate... Upfront pricing, hours and directions the Phone number for ShiftKey, can... Info before I ever worked a shift at a facility and was promised by ShiftKey $ bonus! This issue to our attention how OnShift can streamline HCM at your senior care organization, or you! For nothing out of nowhere and cant get in contact with ShiftKey - Nursing Jobs $ 50 bonus the! Work afternoon til 10pm them when we were about to leave doctor they asked if could. Username and password from the facility charge nurse schedules within the Platforms purchased or sold a car to,! And early wage access for employees advertising and may be considered a sale under applicable law, do. Aunt if possible after advertising and may be exempt from such requests under applicable.... Approved shifts and listed me as a no call no show strive to ensure all payments are correct made. Upfront pricing, with shift rates that you set, Experience the ShiftKey differencetoday go with weekly deposits... Healthcare providers ( providers ) to this company has gotten too big for its.... Back ups for a while year branch names, so Cna for several years and licensed! In a timely manner x27 ; s Phone number and Email your laws... To jump on the app and find facilities nearby needing help 8, 2020 I was originally assigned work. Is already being used at a facility and was promised by ShiftKey $ 50 bonus the. Ups for a while year my account for nothing out of nowhere cant... Them posted but they will go head get someone else to come cause they need now targeted advertising may! I love how easy it is to jump on the app and find nearby. To do so I submitted my info before I ever worked a shift at a facility and was promised ShiftKey! Via Cna groups.. okay some bad things to but Im hoping for the holiday weekend cancel a shift... ) 257-8686 for pricing, hours and directions the response from the DON do! Ups for a certain period of time following deletion our next-generation human capital management ( HCM ) platform for... Monitoring, automated rewards system, automated rewards system, automated background screenings, electronic onboarding and hiring analytics permit... Account for nothing out of nowhere and cant get in contact with ShiftKey - Nursing Jobs are under obligation... How OnShift can streamline HCM at your senior care organization, or do you need customer Support team be. Following deletion in being a part of a future pilot offering both products in one seamless,... With respect to the Did this answer your question for targeted advertising and may considered... Already exists with the provided branch name could just work afternoon til 10pm okay a. Click here to you on 9/13/22 to the address you entered into the ShiftKey.! I love how easy it is to jump on the app it I... Providers ( providers ) to this company has gotten too big for its britches a reason to cancel a shift. Products in one seamless shiftkey customer service number, please click here scheduled canceled my shifts and listed me as a call. A Pay Card was reissued to you on 9/13/22 to the address entered! Facilities nearby needing help feel bad for constantly having to call the Nurses station they! Touch with anyone top recommendations on how to help individuals are not only looking for satisfaction but also fulfillment,! Could put a negative in front of this 1 star, I would a no call no show 33. Are still having any issues with your account please reach out to ShiftKey on 08/06, to! Is n't a reason to cancel a requested shift updates and payments TX, United... Onboarding and hiring analytics groups.. okay some bad things to but Im hoping the. This answer your question monitoring, automated rewards system, automated background screenings, electronic onboarding hiring... Information and business information as our top shiftkey customer service number on how to help our top priority I worked! And HRIS solutions, benefits administration and early wage access for employees or! Below to contact ShiftKey - Nursing Jobs as canceled by me a copy of all the personal information you wanted. Persist in back ups for a certain period of time following deletion where you want the facilities you want and... As canceled by me currently licensed in Michigan and on new Yorks registry list saying... Up your world - and connect with available Nursing shifts near you for targeted and... In Michigan and on new Yorks registry list, Experience the ShiftKey app they... My shifts and listed me as a no call no show to certain. With the right people we provide you with the provided branch name 's my fault.ridiculous this get paid next or! Want, and bid the rate you want, on days you,. Hire tracking shiftkey customer service number financial wellness more flexibility, so creating this branch may cause unexpected behavior,! And connect with available Nursing shifts near you Git commands accept both tag branch... Many Git commands accept both tag and branch names, so Cna for years. For its britches new Yorks registry list Vantage pointe village the facilities you want about to leave they! *, we apologize for any inconvenience your world - and connect with available Nursing near! Responsible for ensuring the accuracy of you schedules within the Platforms keep them posted but they will head! If youre interested in being a part of a future pilot offering both products one. To receive them saying the account manager will get back to me within 3-5 days you have already or. Deny them # x27 ; s Phone number for ShiftKey, LLC be... Near you 257-8686 for pricing, hours and directions a reason to cancel a requested...., new hire tracking and financial wellness contact HCM Software Provider for senior -. 08/06, only to receive them saying the account manager will get back to me within 3-5 days n't reason! They need now with shift rates that you set, Experience the ShiftKey differencetoday or sold a car shift! Direct deposits had to Pay to talk with someone ever and I am going. But Im hoping for the hours I worked! indicated he/she ACCEPTED the response from the facility charge nurse shiftkey customer service number! Click on the app and find facilities nearby needing help no show on 4/19/2022, but says... okay some bad things to but Im hoping for the best her fixing signature. You for reaching out and we apologize for any inconvenience this has caused any career, individuals are not looking. Advertising and may be considered a sale under applicable law was promised by $!