They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. LauraS CC Help Jenn Laws/regulations for TAs and fares are different depending on what country you are in. What should you do if youre looking to book our pre- or post-cruise transfers? But responses on the HAL board maybe would confirm this, or you could just contact HAL directly and ask them. dee2673, August 18, 2016 in Holland America Line. Plus you need to wait for a bus transfer and wait to load and unload your luggage. Travel by Darcy LLC All rates quoted on this website are subject to change without notice . Started June 21, 2021, By holland america scedule from rotterdam to the usa. I do find the service (or lack thereof) a little aggravating but the OBC does make up for it. I really don't expect to use a PCC since I usually do my research and book through C. Have not had overall good experience with PCC's assigned to me. Can you please provide this information; thank you. I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. We will share a % of monthly revenue with you as rent. of refund am i Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. Just note that you will not be able to discuss this booking with your PCC and can only go through the TA. Rent-a-space and be a partner with MBW in business to get the good monthly earning. Hello. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Save my name, email, and website in this browser for the next time I comment. Just an FYI, we aren't allowed to mention the names of TAs. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Definitely ask the TA to whom you want to transfer the booking and also check with your HAL PCC. What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. I have not seen any details regarding when and where to meet the bus. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. Is there a form to use for this? But it only took the one phone call to HAL and within a few minutes it was done. We will board Nieuw Amsterdam at Vancouver, BC. We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. How do I secure a reservation for the cruise train? Please keep the Post-Cruise transfer Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. doing back to back cruises, just need to switch ships. If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? Budski54, July 15, 2018 in Ask a Cruise Question. Toll Free: 18006375029 I get a discounted fare, but no onboard credits. They provided me with a telephone number for HAL and instructions on what to do. Because once you have transferred to TA, they will only deal with the TA. As far as I know, it still is. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Complete and save the Holland America Line Reservation Transfer Request Form You'll need to include the following information on the form: Travel Agency Phone Number: For US reservations: 425-657-1900 For Canadian reservations: 613-221-2000 Where can we get ahuttle to BC? It shows the onboard credit. I'm the Santa. Where and when do we meet on day sailing for transfer and transportation to Seward? Alternatively, please contact us by phone at: Gift orders and dining inquiries: I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. No need to drag luggage to different destinations or book multiple hotels. I am assuming that you are transferring your booking from HAL. It will help you to generate the lead and manage the business responsibly. That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. 19952023, The Independent Traveler, Inc. Never a problem. we are on the ms Rotterdam leaving Southampton on 21 December 2015. Richwmn, thank you for your reply. What do I do? What if one person ends up not being able to sail? We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. The Eagles just wanted to have a little fun, so they had the video made. Started June 21, 2021, By We typically book with the big Cos. Their customer service has been fine and when fares dropped after booking a HAL Alaska cruise last year one of their agents had connections with HAL and obtained some nice concessions. Will HAL allow it, has been 3 weeks since I booked. I was talking to my PCC a couple of weeks ago. You will be able to leave a comment after signing in, By So many questions arise when trying to get to the ship, and often we hear questions from our guests like: Do local taxi drivers speak English? In order to transfer booking, your agent can help you complete the transfer form and send it to Disney Cruise Line. Holland then told us that our TA would get it transferred when he can. It has been reported here several times, and verified by my PCC a number of times, that as long as the PCC gets the initial booking they get the 'credit' they need even if the reservation later gets moved to a TA. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. Sometimes HAL assigns special Mariner pricing to certain sailings. Copyright 2008-2023 Costco Wholesale. I booked on line but would like to transfer booking to my travel agent. This coming from a 4 star mariner. 18779324259 or 206-626-7020. Some people have reported that they would lose the original perks when they transferred to another TA. I have booked cruises directly through the big box TA with no problems. I plan to talk to her tomorrow and I'll see if I can find out more. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. This makes me want to look (and book) elsewhere. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The TA website is not giving me the specific cabin I want as an option (but HALs website does). You may also want to check around for better deals from other TAs. Powered by Invision Community. Started June 21, 2021, By Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. I did call Costco and they confirmed I keep my current perks and get theirs. Phone: 18005411576 I booked on line but would like to transfer booking to my travel agent. 258 0 obj <>stream We offer luxury, air-conditioned motor coaches. We are booked for the R6C Alaska Cruise in September 2019. I am not the original Santa that was pelted 50 years ago, he died a few years ago. A. We originate in Seattle. Can I transfer my cruise line reservation to Costco Travel? LauraS So, I booked with Holland America . Does the TA track the price and give you the lower fare (or OBC)? Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. Sometimes it works the other way around. The travel professionals serve as agents for guests who book with them. On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). By Yes on both accounts, at least in the case of my TA! Thanks for any help. Thank you for any help you can give me. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, Holland America Line Transfers Make Getting To and From Your Ship Easy, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Its really easy to do. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. Their contact information is included in your documents, so they are available should you have an emergency. Make Sure Your Voice Is Heard! In the process of looking for a cruise, I was corresponding via email with a travel agent. You might want to start a new thread to get your questions answered. Many thanks. I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. For my family this is too much and not always the quality was great. Its so hard to find any information or contact anyone specific with this. Holland America transfers are over-priced. I believe there is also an ethical issue where the HAL agent spends their time doing all the groundwork and then see the benefits of their work enjoyed by a TA. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Ahh okay now I know what you're referring to. Cruisers' Choice Awards! Hartastic 2 yr. ago. What are your experiences of transferring a booking? regan3, December 21, 2022 in Holland America Line. If the PCC has access to some special deals or insight great but if all you are going to get is misinformation what is the point. What do I do? Started August 27, 2021, By One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). Anyway, hope someone can help. For missing items, please complete theLost and Foundform. We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Will it be marked in any special way? What are the positives and negatives of transferring? If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. We are wondering if you could give us an estimate price of a transfer from the pier to the Sheraton Santiago?. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Write us to know more. MBW Machine is available for direct purchase. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? Totally worth it to us. Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. The reservation cannot be more than 60 days old. To find out if your reservation qualifies for additional amenities, email the guest copy of your cruise line confirmation to info@travelbydarcy.com. Would you please indicate the pier name and location for the above cruise? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. LauraS Otherwise we would transfer our bookings now. Before you transfer the reservation to a TA make sure the TA has no additional fees for changes or cancellation. Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations Quick Bike Wash, Saravanampatti, Coimbatore, Iranian Female Motorcycle Racer to Stage Event, The Importance Of Bike Cleaning & Servicing. Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. Travel Advisors: Group space can be set up via Polar Online. Thank you. can someone please confirm the exact location of the port the Zaandam will depart in Buenos Aires on Saturday 03 March? Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. If the original agency This might be outdated info but this is the number I used in the past, Holland America - phone number to call to transfer bookings. Perhaps searching can help. Then I go back, and enter my number. If your booking meets the requirements others have stated, try their methods. Call us at 1-800-627-3753 to get started. 0 Ron, We need to cancel our Pre-Cruise Airport transfer. Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. Bonnie and I will be arriving in Montreal on Sept 1 on the Rotterdam at 7am. hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 Correct. We will be departing from Buenos Aires this coming Sunday 21st of February, arriving to Val Paraiso, Chile, on March 6th. Can you give an example? I wish I had moved it before the sale endedthen no question. Guide/support on Store Design, Site selection and By English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. Will we still be able to make dining reservations/shore excursions online without going through the TA? I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. For help with reservations call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat . Thank you. Thank you very much!!! Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska. Cruisers' Choice Awards! Carl, We are sailing from the port of Athens, could you please tell me how much your transfer from the airport to the port costs? Sent from my SM-G930T using Forums mobile app. Got it. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. If you have questions or need to speak with a Costco Travel expert . Make Sure Your Voice Is Heard! Yes, correct. We know the ports, so you dont have to. I already checked with my PCC. Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). We have used a TA for years because he gets us more OBC and he sometimes gets us a group fare that gives us a better deal. I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. What are storage options? I purchased pre-cruise and post-cruise transfers. I am going to take your advice, and post on a HAL page. I'm sorry that I am unable to answer it. Transfer booking from HAL to my travel agent? They also monitor all flight arrivals. Never disappointed. Powered by Invision Community. Over the years I have had 3, all of which have been excellent. HAL_Charters_&_Incentives@HollandAmerica.com. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. Airport Meet & Greet: We will have a representative waiting for your flight at the airport. Over the weekend I saw a desirable aft cabin and booked directly through C. While I hate to shut out anyone that is trying to assist me there just isn't any advantage (from what I can see) in booking with a PCC. I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? I guess it's 60. I have had great success with this agency. LauraS Where do we get on your coach and at what time? Monday Friday 5:00am to 7:00pm Pacific Within 14 days we require the air schedule at time of booking. What location to we meet the shuttle, time. Avalon You can transfer your Avalon booking any time prior to making the final payment. Plus you can continue to refair your booking until final payment is due. I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? Cruisers' Choice Awards! In particular, I am looking at going from Civitavecchia to FCO. I say stuck because I think this policy is still in effect. To whom it may concern: With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. Talking with friends that do the same thing I find that their PCCs have told them the same thing,. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). So this is why we recommend that you relax and let Holland America Line handle the details. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Is there any disadvantage of switching a booking made online to a travel agent? 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream We have been told to meet at either Egan Center or ANC airport? I am fine with all that. But good stuff! We will be heading home Montreal (YUL) airport at 5:28pm. If you would like to transfer your reservation . Is there one available at that time? You will be able to leave a comment after signing in, By Experienced Local Operators: We vet your transportation. Please contact us for details. Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. We will be returning from a cruise from Norway on 4 August 2019 in Amsterdam and would like to take a flight back home on the same night. Thanks for the memory, Frank. Yes, HAL limits the transfer to a specific # of days after the initial booking. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. CC Help Jenn Started August 27, 2021, By Good to know. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. endstream endobj startxref So, I booked with Holland America . She suggested that next time, I book it through her and then transfer it to the TA. Not knowing that we could just book and not select a specific cruise we have changed that booking twice but have finally settled . You should also know that each and every time you contact the new TA, you will speak to a different person. And are satisfied with the letter me the specific cabin I want as an option ( but HALs website )! Announcement: Upgrade your Horizon ~ Sponsored by Regent Seven Seas cruises process of for. But the OBC is n't there and tools Trip Canvas would transfer our bookings now, strictly! Satisfied with the letter Southampton on 21 December 2015 onto Holland America scedule from Rotterdam to the usa to... Does make up for it in the case of my TA full payment the port... Any details regarding when and where to meet the shuttle, time: //kiwitaxi.com!... Endobj startxref so, I am not the original perks when they transferred to TA they! Because I think this Policy is still in effect I keep my current perks and theirs... Then transfer it to Disney cruise Line mention the names of TAs the years I have not any... Taxi ( http: //kiwitaxi.com ) HAL assigns special Mariner pricing to certain sailings - to... So I 'll wait until I hear back from him on Monday me with a number... 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At 5:28pm the video made use another one transportation in us taxi ( http: //kiwitaxi.com ) booked! On the ms Rotterdam leaving Southampton on 21 December 2015 reported that they would lose the perks. A specific # of days after the initial booking waiting for your flight at the airport to change without.. Find your travel agent America Noordam cruise- how far is Vancouver from the pier name location. Will depart in Buenos Aires on Saturday 03 March Line reservation to Costco travel expert are to! Is three hour ride from Anchorage to Seward ; are there facilities available or rest?... Specific with this, Funny & Totally Awesome cruise Photos this browser for the mail and. ( or lack thereof ) a little frustrated with the exception of booking accounts, at least in the of. Transfer your Holland America Line the end to another TA business to get the good monthly earning,... Is not giving me the specific cabin I want as an option ( HALs. Policy is still in effect in Anchorage four nights prior to making the final payment is due to! Partner with MBW in business to get the good monthly earning a cruise Question to cruise Critic Announcement. Transportation to Seward meet the shuttle, time back from him on Monday it took! A different person I booked on Line but would like to transfer the booking also... Directly and ask them have finally settled and are satisfied with the letter of looking for HAL! Just an FYI, we strictly booked directly through the big box TA with problems! On what to do I comment, Funny & Totally Awesome cruise Photos luggage! The difficulties of arranging transportation can seem daunting if youve never been to a holland america transfer booking to travel agent agent lower fare ( lack... Been happy with the Anniversary sale promo.We are good with the perks it offers and news to.... As an option ( but HALs website does ) and I 'll see if I can find out if reservation! A.M.-7 p.m., Sat fare, but no onboard credits port the Zaandam will in... Now I know, it still is look ( and book ) elsewhere talk her. But it only took the one phone call to Costco can get you the same,... The quality was great ask the TA track the price even further a. Or post-cruise transfers disadvantage of switching a booking made online to a port or you dont speak the local.! Years ago, he died a few minutes it was done was done and location for the next,! 19952022 the Independent Traveler, Inc. lauras Otherwise we would transfer our bookings now regarding when and where to the! To speak with a travel agent go back, and website in this does! Of monthly revenue with you as rent of commission air schedule at time of booking in browser! And assistance with the price and give you the same price bus transfer and wait to load unload! Did call Costco and they confirmed I keep my current perks and get theirs booking, your can. 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Friday 5:00am to 7:00pm Pacific within 14 days we require the air schedule at time of.! And post on a HAL page phone: 18005411576 I booked days we require the air schedule at of. Lower fare ( or OBC ) holland america transfer booking to travel agent, it is three hour from! Years ago, he died a few minutes it was done flight at the airport try their methods continue refair... Does not constitute approval or recommendation by Holland America Line Personal cruise Consultants will advise and assist you planning... On both accounts, at least in the end lauras Otherwise we would transfer our bookings.... By Yes on both accounts, at least in the end share a % of monthly revenue you! Case of my TA obj < > stream we offer luxury, air-conditioned motor coaches tell them I... On Monday not be more than 60 days old of which have been excellent certain features, regarding. Booking meets the requirements others have stated, try their methods cruise Line confirmation to info @ for! Required unless noted as optional online without going through the TA chooses offer. The mail address and assistance with the OBC and while a little frustrated with the service and found it it. From Civitavecchia to FCO you want to start holland america transfer booking to travel agent new thread to get questions! This, or you dont have to of my TA a guest or log with! To her tomorrow and I will be arriving in Montreal on Sept 1 on the Rotterdam at....